1. Data Controller

The data controller responsible for the processing of personal data collected through the www.solise.fr website is SOLISE.

2. Personal Data Collected

When using the website or communicating with SOLISE, we may collect certain personal or professional information.

This information may include:

• Your first and last name;
• Your job title or position;
• Your company name;
• Your email address;
• Your telephone number;
• Information included in your enquiry;
• Information required to prepare a quotation or technical study.

When you contact us regarding a custom battery project, certain technical information may also be provided, such as voltage, capacity, energy, dimensions, connectors, charging or discharging currents, operating conditions or estimated production volumes.

3. Use of Personal Data

The data collected is used exclusively in connection with SOLISE’s business activities.

In particular, it may be used to:

• Respond to your enquiries;
• Assess your technical requirements;
• Prepare quotations or commercial proposals;
• Monitor projects and manage business relationships;
• Ensure the proper operation and security of the website;
• Produce website traffic statistics where you have given your consent.

4. Recipients of Personal Data

The data collected is intended for authorised SOLISE personnel as part of their professional responsibilities.

Certain data may also be accessible to technical service providers involved in the operation, hosting, maintenance, security or audience measurement of the website.

These service providers use the data only for the purposes of the services entrusted to them.

SOLISE does not sell its users’ personal data.

5. Data Retention Period

Personal data is retained for a period appropriate to the purpose for which it was collected.

Data relating to a prospective customer may be retained for a maximum of 3 years from the last contact initiated by the prospective customer .

Where a business relationship has been established, the data required to manage that relationship may be retained throughout its duration and subsequently archived for the periods required by applicable legal, accounting or tax obligations.

6. Cookies

The www.solise.fr website may use cookies and other tracking technologies that are necessary for its operation or intended to measure website traffic.

Some cookies are strictly necessary for the proper functioning of the website and do not require prior consent.

Where consent is required, the relevant cookies are only used after you have given your consent.

Depending on the features available on the website, third-party services such as Google Analytics, Google Tag Manager, Google Maps, YouTube or Google reCAPTCHA may be used.

You can accept, reject or customise the use of cookies through the consent management banner displayed on the website.

For further information, please refer to our Cookie Policy .

7. Data Transfers Outside the European Union

Certain service providers or services used on the website may process personal data outside the European Economic Area.

Where necessary, such transfers are governed by safeguards in accordance with applicable data protection regulations.

8. Data Security

SOLISE implements the necessary technical and organisational measures to protect personal data against loss, alteration, disclosure or unauthorised access.

9. Your Rights

In accordance with applicable data protection regulations, and depending on the processing activity concerned, you may have the following rights:

• The right to access your personal data;
• The right to rectification;
• The right to erasure;
• The right to object to processing;
• The right to restriction of processing;
• The right to data portability, where applicable.

Where processing is based on your consent, you may withdraw that consent at any time.

10. Exercising Your Rights

If you have any questions about your personal data or wish to exercise your rights, you may contact SOLISE:

11. Lodging a Complaint with the CNIL

If you believe that the processing of your personal data does not comply with applicable data protection regulations, you may lodge a complaint with the French Data Protection Authority (Commission Nationale de l’Informatique et des Libertés – CNIL).

CNIL
3 Place de Fontenoy
TSA 80715
75334 Paris Cedex 07
France

www.cnil.fr

12. Changes to This Privacy Policy

SOLISE may update this Privacy Policy to reflect changes to the website, its tools, services or applicable regulations.

The date of the most recent update is indicated at the top of this page.